FAQ
Frequently ask questions
FAQ
About Payment :
We do accept paypal payment. You can easily check out by paypal if you already have a paypal account .Or you can also check out with your credit card (VISA,Master,ETC….)trough paygate without a paypal account. If you found dificoulty to make the purchase , don’t hesitate to contact us .
Shipping & Delivery :
WE SHIP WORLDWIDE Handling time :Most approved orders leave our warehouse within two business days. The time it takes to receive your package varies depending on the order time, but our standard is 8-12 days, meaning you will receive your package within 2 week usually.. Orders containing special event merchandise will be held until all items are ready for shipping. Several countries customers took longer time than normal to go through, details pls contact our customer service.
Shipping Method:
We Mainly use USPS or EMS, Epack carriers. Depending on your order quantity and shipping address.Promise you with safe shipping and right items. If you prefer faster shipping method(8-11 days worldwide delivery), such as DHL, UPS, Fedex etc, need $20 additional charge on freight and pls contact our customer service for more info.
Returns & Replacements:
Replacements:If any item in your order is sold out, we will email you.-You can take any replacement on our site.-If no any, just let us know, we will try to meet your request.-When no replacement wanted, we will refund the item for you. Return Policy:Hope you to be satisfied with your purchase here.-If necessary, we will refund before the package sent out.-If quality matter or wrong delivery, we will refund for you.Please make sure posting a return requests in 14 days of the package delivered date and keep the package be in brand new condition as received, with the original bag and paper tag, not wear, not washing or not resell.Feel free to contact us if any further questions